FAQ
FAQ
-
How long does it take to deliver my order?
Our team usually takes 1-3 business days to prepare and ship your package. After that, it should arrive within 4-9 business days. -
What if my order is delayed?
Things happen, right? A small delay is usually due to weather, overworked drivers, etc. Your package should arrive within 12 days (maximum 3 days for handling and 9 days for transit). Wait 3 extra days beyond the 12, and if your package still hasn’t arrived, let us know at info@fletcherandoak.com. -
Can I return the items?
Absolutely. We offer a 30-day return policy, so you have plenty of time to try on the items and see if they fit your style. See the details here. -
Which payment methods do you accept?
You can pay with:
- Google Pay / Apple Pay
- Shop Pay
- Visa, MasterCard, Maestro, American Express, Union Pay
Contact
Phone: +316 15374124
Email: info@fletcherandoak.com
Address: Papevoort 10, Veldhoven, Noord-Brabant, 5503 PL, Netherlands
Support Hours:
Mon to Fri: 08:00 AM to 6:00 PM
Company Information:
Company Name: MikeSales
Company Registration No: 92551610
Vat number: NL004960667B66
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