FAQ

FAQ

  1. How long does it take to deliver my order?
    Our team usually takes 1-3 business days to prepare and ship your package. After that, it should arrive within 4-9 business days.

  2. What if my order is delayed?
    Things happen, right? A small delay is usually due to weather, overworked drivers, etc. Your package should arrive within 12 days (maximum 3 days for handling and 9 days for transit). Wait 3 extra days beyond the 12, and if your package still hasn’t arrived, let us know at info@fletcherandoak.com.

  3. Can I return the items?
    Absolutely. We offer a 30-day return policy, so you have plenty of time to try on the items and see if they fit your style. See the details here.

  4. Which payment methods do you accept?
    You can pay with:

  • Google Pay / Apple Pay
  • Shop Pay
  • Visa, MasterCard, Maestro, American Express, Union Pay

Contact

Phone: +316 15374124
Email: info@fletcherandoak.com
Address: Papevoort 10, Veldhoven, Noord-Brabant, 5503 PL, Netherlands

Support Hours:

Mon to Fri: 08:00 AM to 6:00 PM

Company Information:

Company Name: MikeSales
Company Registration No: 92551610
Vat number: NL004960667B66

Tell your story

Slide Heading

Add descriptive text for your slide here.

Sub heading

Multicolumn

Add a short description for this section

Column

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

Button text

Column

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

Button text

Column

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

Button text

Column

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

Button text

Image with text

Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

Button text